Experience
- Aug 2023 – PresentProduct Designer, Azure Cloud and AIMicrosoft · San Francisco, CA
- Led product design for Azure Kubernetes Center, unifying cluster health, security, fleets, and guided creation in one global hub. New resource deployments increased 31%, and Fleet creation rose 82% within 3 weeks of global product launch.
- Delivered Azure OpenAI Service’s sample app creation flow, reducing time to complete a first GPT-enabled app setup from 1–3 hours to roughly 5 minutes through the updated deployment flow.
- Designed the first iteration of Copilot’s Kubernetes Troubleshooting Agent; 90% of daily users returned, signaling strong repeat engagement; launched at Microsoft’s Developer Conference.
- Created the Azure Copilot Run Command experience; Product reduced users’ time on task by ~70% through translating natural-language intent into reviewable code commands.
- Partnered with 15+ teams and contributed to 30+ major product initiatives across partner teams in cloud infrastructure, AI, internal tools, design systems, and open source contributions.
- Built reusable UI component patterns adopted across Azure and shared within a studio of 75+ designers.
- Jun 2022 – Aug 2022Product Design InternMicrosoft
- Ran 10 usability sessions with enterprise engineers and translated findings that informed a simpler onboarding experience for first-time Azure users in Azure Quick Start Center.
- Aug 2021 – May 2022Product Design InternMotorola Solutions · Champaign, IL
- Consolidated 3 legacy server-configuration tools into one interface, using on-site research at an assembly plant to simplify the end-to-end setup workflow.
- Jun 2021 – Aug 2021UX Design InternCargill · Champaign, IL
- Designed and user-tested 5+ high-fidelity iOS app prototypes, iterating before presenting the concept to company stakeholders and external clients in the food services sector.
Education
2019 – 2023
B.S. Information Sciences, HCI focusUniversity of Illinois Urbana-Champaign · James Scholar Honors Program
Projects
- 1st Place at Microsoft’s Internal 2024 Global HackathonEveryday AI Challenge
Won 1st place among 500+ teams after leading the early product strategy and visual concepts for an AI experience, shaping the team’s direction from idea to our presentation to the President of Microsoft Research.
- Headlamp – Cloud MonitoringOpen-source contribution / mentoring
Delivered design improvements to 20+ features for an open-source cloud monitoring tool, Headlamp, during a period of 38% growth. I held weekly mentoring calls and design critiques for the team’s summer design intern.
- Azure CompassWeb app development
Built an interactive knowledge map spanning 50+ AKS-focused services and source documentation, pairing visual navigation with contextual GPT-powered searching to help colleagues answer technical questions and understand product relationships.
Areas of focus
- AI interactionDesigned Copilot Agent interaction patterns, AI application creation flows, and AI code editing interfaces within complex, ambiguous product spaces.
- Designing for global scaleShaped experiences across Kubernetes, Copilot, and developer tools by building effectively with engineering, research, and PM partners for multiple years.
- User researchCombined findings from 10+ moderated usability sessions with customer feedback and product telemetry to guide product direction from early concepts through global rollout.
- Design systemsCreated multiple Figma patterns and coded prototypes for the Azure Design Studio, helping to scale design consistency across my team and accelerating our team’s speed from idea to live product.